Shipping Policy

The Ordinary ships to the destinations made available during checkout. Orders are prepared after payment and order details are confirmed. Available delivery services, charges, and any estimates are displayed before you complete checkout.

Please review the delivery address carefully. Contact ogucguillermo34@gmail.com as soon as possible if an address needs correction. Carrier delays can occur outside our control, but we will help investigate delayed, lost, or damaged packages.

For shipping support, contact ogucguillermo34@gmail.com, call (434) 907-9595, or write to 1978 15th St NW, Washington, DC, 20009, US.